Leading vendor of lighting and print solutions signs distribution partnership with new IT distributor Talk Technology
DASCOM today announced that it has signed a distribution agreement with Talk Technology, the specialist print technology distribution and channel services company, to deliver its print solu-tions across Africa.
The agreement is aimed at increasing DASCOM’s business in Africa and forms part of the com-pany’s strategy to focus on channel investment and partner empowerment. This new partnership builds on DASCOM’s regional growth strategy based on local partners in place and re-certify support. It will greatly benefit the African end-user customers – securing support for products previously purchased as well as providing cost-effective support on new sales.
Under the new deal, Talk Technology will also pick up management of warranty programs on DASCOM sales previously executed by Westcon, who are exiting their DASCOM distribution agreement.
According to Mustafa Tanay, General Manager of DASCOM GB Limited, the company has part-nered with Talk Technology because of its experience in the African market and detailed knowledge of its business, and growth plans in the next five years.
“DASCOM is very excited to be working with Talk Technology, their management has a great track record for building channels to support the delivery of our solutions,” said Mr. Tanay. “Talk Technology has in-depth knowledge of the local landscape and will be positioning Dascom in-vestments in a dedicated well trained partner base.”
Talk Technology will distribute the complete DASCOM range including Banking printer solutions.
John Spreadborough, Director of Talk Technology, believes the African IT channel will benefit from this agreement, enabling the regional partners to build a highly beneficial support services business.
“We are focused on bringing DASCOM technology to our highly skilled reseller base and support-ing their own customer development initiatives with our pre and post-sales and warranty man-agement services. This partnership represents a new development in the African channel for DASCOM and we expect our partners will benefit from this refreshing new program of training and support.”
The distribution agreement will take effect on January 20th, 2015 with immediate benefits to both resellers and their customers.